Return Policies

Returns/Refunds

  • Our return policies are simple: brand new items may be returned up to 30 days from receipt. Customer covers shipping (initial and return) and 20% restocking fee applies if item is brand new. Brand new includes all packaging, tags, etc in perfect condition. Items which are not brand new may be subject to a 50% restocking fee or not accepted at all.
  • All returns require a Return Merchandise Authorization number (RMA #). Please contact us for return RMA and return address.  Please note that RMA # does not guarantee final disposition for a return and all returns are inspected before any credit would be given. Customer should use a trackable, insured return service. If item is damaged or lost in transit to us, customer would need to file a claim with their return carrier and we would not be able to process the return.

  • For any return requests involving variations in the color, shade, approximate dimensions, included accessories, or features listed in the description, normal return policies apply. If parts are missing or damaged, we will send replacement parts if available or it may be processed as a standard return.